Frequently Asked Questions
• Salesian Missions
• Security
Q: What is the Salesian Missions?
The Salesian Missions is the official fund raising organization for the Society of Don Bosco, Philippines North Province.
You may contact the Salesian Missions, to inquire about the Salesian Missions, the Society of Don Bosco North Province,
or to inquire about its various projects.
Q: What is the relation between the Salesian Missions and KabayanCentral.com?
The Salesian Missions Office of the Philippines North Province, has entered into a contract with KabayanCentral.com/Tatak Enterprises LLC
to collect donations through an online user interface using the donor's Visa, Mastercard, Discover Card, or American Express credit card.
This is one of several ways to send donations to the Salesian Missions.
Online credit card donations will be processed through the secure KabayanCentral and VeriSign servers and collected for
the Salesian Missions by KabayanCentral.com/Tatak Enterprises LLC. Consequently, charges on the donors' credit card statements using this online payment
interface shall display KabayanCentral.com as the charging merchant.
All donor information furnished as required by the donation transaction will be maintained solely by the
Salesian Missions. All email and voice communications regarding donations, to the Salesian Missions,
prayers and intentions will be handled exclusively by Salesian Missions.
Q: What is Kabayancentral.com?
KabayanCentral, founded in 1998, is the Philippine’s first and oldest Internet store with the
largest number of Filipino products, specializing in Filipino music, video and book products.
Q: How is Kabayancentral.com involved in online donations to the Salesian Missions?
KabayanCentral will validate your credit card information and then forward your intent to donate to the Salesian Missions Provincial Office for processing.
The Salesian Missions will process your request, send you a confirming email and then instruct
KabayanCentral to debit your credit card for the amount that you intend to donate.
SECURITY
Q: Is my credit card info safe?
A: Yes! Online donations and shopping in Kabayancentral are safe and guaranteed. For a detailed explanation, click here.
OTHER MODES OF DONATION
Q: I don't have a credit card, is there another way I can donate?
A: Yes, there are various ways to donate.
You can also donate using a credit card by filling out an authorization form, signing it and sending it to the Salesian Missions office.
BILLING
Q: When do I get charged for my donation?
A: We charge your card only AFTER sending your donation is confirmed and after the Salesian Missions has sent you an email confirming receipt of your intent to donate.
Q: Why is it that after placing my order the amount already showed up in my online bank statement?
A: Your credit card bank only allocates the order amount in preparation for our charging you. This is to make sure that when the donation is charge to your account, you will not go over your credit limit.
Q: What will appear on my credit card?
A: KABAYANCENTRAL.COM will appear as the merchant name in your credit card statement. Your credit card statement will show the NET total charge for the donation.
Q: I just made an online donation but I haven't received any confirmation from you. Does this mean you didn't get my offer to donate?
A: Email confirmation of online donations is NOT automated.
All donations are reviewed by the Salesian Missions and acknowledged personally by staff members.
If you do NOT receive a confirmation email in three business days, then the Salesian Missions did not get your
online donation. Please place a new one. You need not worry about being charged twice since the Salesian Missions
will only debit your credit card after review, and after confirming receipt of your donation.
But if you made a donation on a Friday night (Manila time), or on the eve of a Philippine holiday, you might
get your confirming email on the next Philippine business day [ The Salesian Missions staff gets the weekends off,
too you know.:-) ]
|